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How can I transfer my fax number to Nextiva vFAX?

It may be possible for Nextiva vFAX to port your existing fax number from your current provider to our service. We can check to see if your fax number is portable to Nextiva (to check portability,...

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How do I cancel my Nextiva vFAX account?

Nextiva truly values your business, and we would love for you to continue service with us. We understand that business needs may change, and we ultimately want you to be happy. If you truly wish to...

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How do I update my vFAX account information?

After logging in to your Nextiva vFAX Portal, you are able to update your account information.  To update the credit card information from your account profile, screen click on the “Manage Credit Card”...

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How do I change my credit card on file?

To update the credit card on your vFAX account, follow these steps Log in to the vFAX Portal with your username and password. You will be required to enter your current password, and then a new...

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Can I transfer my existing number(s) to my vFAX account?

Yes. As a Nextiva customer, you can port your existing phone number(s) to Nextiva just as you would with our hosted or SIP Trunking offerings. If you wish to port your existing business telephone...

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Can I have a toll-free number for my vFAX account?

Yes, you can switch to a toll-free fax number any time you like. There is no additional usage fee associated with a toll-free fax number, and your customers aren’t charged long distance fees for...

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